RACHAEL SUNDAY MFON
Remote Virtual Assistant & Administrative Specialist
FCT, Abuja, NG.About
Highly organized and data-driven Remote Virtual Assistant with a strong foundation in computer science, specializing in managing executive calendars, coordinating high-profile international virtual meetings, and executing accurate data entry. Proven to enhance operational efficiency and support executive functions by leveraging proficiency in remote collaboration tools like Trello, Slack, and Microsoft Teams, coupled with impeccable written English skills.
Work
Heirs Life Assurance
|Financial Advisor / Corporate Insurance Broker
Abuja, Nigeria, Nigeria
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Summary
Provided tailored financial and insurance solutions to corporate and individual clients, driving significant client portfolio growth and enhancing client satisfaction.
Highlights
Grew a complex client portfolio by 70% within the first 6 months through meticulous lead tracking and systematic follow-ups.
Managed over 20 high-value accounts, guiding clients to achieve long-term financial security goals via structured assurance strategies.
Managed active email outreach pipelines, executed professional cold-networking strategies, and maintained a pristine corporate CRM schedule.
Prepared high-impact PowerPoint presentations and regular reports for weekly stakeholder financial seminars and educational workshops.
Collaborated seamlessly with cross-functional underwriting and claims departments to maximize client query resolution speed.
Culturelligence Pvt. Ltd.
|HR Intern (Remote Administrative Assistant)
Karnataka, India, India
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Summary
Streamlined remote administrative operations and supported HR functions, enhancing efficiency in recruitment and record management for a global team.
Highlights
Developed and maintained a comprehensive task-tracking pipeline using Trello for report storage, increasing document retrieval efficiency by 35%.
Coordinated over 50 high-profile remote virtual meetings, executive events, and international conferences, ensuring zero scheduling conflicts.
Onboarded over 50 new international staff members, ensuring seamless digital asset allocation and comprehensive administrative support.
Fostered a collaborative remote environment, directly contributing to a 15% measurable increase in internal team satisfaction survey results.
Screened thousands of incoming resumes and performed targeted internet research to synthesize candidate profiles for HR board review.
Education
Institute of Advanced Entrepreneurship, Research and Development
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Professional Post Graduate Diploma (PGD)
Human Resource Management
University of Uyo
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Bachelor of Science (Honors)
Science Education
Awards
Award of Excellence (Most Collaborative Staff of the Year)
Awarded By
Cultivate to Educate Foundation (CEF)
Award of Recognition (Most Punctual Student Teacher)
Awarded By
Magmed Standard International School, Uyo
Award of Honour as Provost Marshal
Awarded By
Editorial & Publicity Community Development Service (CDS) Group, NYSC
Languages
English
Certificates
NYSC Discharge Certificate
Issued By
National Youth Service Corps
Certificate of Competency in Data Processing
Issued By
Professional IT Standard
Certificate of Training (Data Analytics)
Issued By
Nekon Education Foundation
Certificate of Training (Data Analytics)
Issued By
Frost and Grey
Certificate of Internship
Issued By
Culturelligence Pvt. Ltd.
Accelerated Soft Skills Training
Issued By
Jobberman Nigeria
Workplace Readiness, Employability Skills, and Financial Literacy
Issued By
Jobberman
Certified Entrepreneurship Development Professional
Skills
Administrative & Virtual Assistant Skills
Email Management, Online Calendar Scheduling, Data Entry, Internet Research, Report Preparation, Document Management, Meeting Coordination, Executive Support, Digital Asset Allocation, Recruitment Coordination, Record Management.
Tools & Workspaces
Trello, Microsoft Teams, Slack, ClickUp, Excel (Advanced Data Capture), PowerBI, PowerPoint, MySQL, Word, CRM Software.
Technical Skills
SQL, Data Tracking, Data Manipulation, Digital Software Management, Database Management.
Soft Skills
Problem-solving, Time Management, Project Management, Attention to Detail, Cross-functional Teamwork, Clear Communication, Absolute Discretion, Collaboration, Strategic Planning, Stakeholder Management, Client Relationship Management.